Knowledge Management starter services

Many of our clients want to "start small" with knowledge management; either because they are small companies or small divisions within larger companies, or because they don't want to commit too much expenditure without testing the market.

If you are interested in taking some first steps in Knowledge Management while still adding real value, the services on this page are designed for you.  Contact us for more information on any of the following

Knowledge Management assessment by survey

Using data collected through a detailed survey of your staff, and telephone conversations with your knowledge management team, we assess the current state of knowledge management within your organisation, identify all the missing elements of the knowledge management framework, and suggest a list of actions for closing the gaps. (For a full KM Assessment, see here)

Knowledge Management assessment, one-day workshop

Using data collected through a one-day workshop, we assess the current state of knowledge management within your organisation, identify all the missing elements of the knowledge management framework, and suggest a list of actions for closing the gaps.(For a full KM Assessment, see here)

Knowledge Management strategy by survey

Using data collected through a survey of your management staff, and telephone conversations with your knowledge management team, we propose a Knowledge Management Strategy for your organisation, aligned with the corporate strategy and the business drivers, including an assessment of critical knowledge areas, potential pilot projects, key stakeholders and major risks. (For a full KM Strategy service, see here)

Knowledge Management strategy one-day workshop

Through a one-day workshop, we work with you to create a Knowledge Management Strategy for your organisation, aligned with the corporate strategy and the business drivers, including an assessment of critical knowledge areas, potential pilot projects, key stakeholders and major risks. (For a full KM Strategy service, see here)

Knowledge audit survey

Using data collected through a survey, we rank your knowledge topics according to their Management needs, identifying and prioritising those topics in most need of knowledge management, knowledge retention, knowledge acquisition and knowledge transfer. (For a full Knowledge Audit service, see here)

Organisational Learning survey

Using data collected through a survey, we identify your cultural strengths and weaknesses in terms of organisational learning, and highlight the cultural areas where you most need improvement.

Introductory Knowledge Management Workshop

In a one-day or half-day workshop led by one of our directors, we introduce to you the topic of knowledge management, demonstrate how it works in organisations like yours, identify the value it can deliver for you, and take the first steps towards developing a knowledge management strategy and action plan.

Knowledge Management proof of concept

In a short, targeted peice of work, we demonstrate the power of Knowledge Management in action, to you and to your management.  This could be through launch of a community of practice, a retention interview with a departing expert, a peer assist to bring knowledge into a project, a lessons capture exercise to document hard-won learning, or many other options.

Contact us for more information